Client onboarding

Welcome to emPOWER

Accounts & ERP for your business Sales · Purchases · People · Money

Everything you need to get started—from first login and company setup to daily work and go-live. Follow this guide at your own pace.

Productaccounts.empowerapp.in
Onboarding typeSelf-guided, step by step
Designed forOwners, admins & team leads

Your platform

Everything your business needs to move

One connected workspace for the work that happens every day.

Sales & operations

Customers, projects, orders, billing and delivery.

Procurement

Vendors, purchase requests, orders, bills and payments.

People

Staff records, attendance and advances.

Finance

Bank accounts, statements, reconciliation and reports.

Admin

Company settings, users, approvals and audit trail.

Your guided path

How we onboard you

  1. 01Sign inOpen your workspace securely
  2. 02Set upCompany name, logo and basics
  3. 03Add dataCustomers, vendors and items
  4. 04Start workPunch, tasks, requests and approvals

Follow the guide in order

  1. Complete company setupAdd the organisation details used on transactions.
  2. Create your master recordsAdd customers, vendors, items and tax settings.
  3. Run practice workflowsInvite users, create test requests and check approvals.

Have these ready

  • A modern browser—Chrome, Edge or Safari
  • Reliable internet access and your login credentials
  • Legal name, address and GST details, if applicable
  • Customer, vendor, item and team-member information

Getting started

Your first login

  1. 1
  2. 2
    Enter your credentials

    Use your registered email address and password.

  3. 3
    Secure your account

    If prompted, enter current password → new password → confirm.

  4. 4
    Arrive at your Dashboard

    This is your home screen after login.

Sign out safely: Click your name (top right) → Sign out when finished, especially on shared computers.

Getting started

Set up your company

Your owner or admin completes this once, usually in the first onboarding session.

SettingPathWhat to enter
Company profileSettings → CompanyLegal name, address, GST, contact details
AppearanceSettings → AppearanceTheme, language, branding
ItemsSettings → ItemsProducts/services you sell or buy
HSN / SACSettings → HSN-SACTax classification codes
Tax ratesSettings → Tax ratesGST and other tax rates
Stock locationsSettings → Stock locationsWarehouses or sites, if used

Roles & team

Give everyone the right access

RoleWhoTypical access
Super AdminBusiness ownerFull control—setup, users, all modules
AdminFinance / office leadApprove payments & bills; staff; reports
ManagerOperations leadVerify purchases, billing, receipts, stock
StaffDay-to-day usersTasks, requests, attendance, own advances

Invite your team

  1. Go to Settings → Users
  2. Add a new user
  3. Enter name, email and role / access level
  4. Set a temporary password and click Reset Password
  5. Click Save Changes
  6. Ask them to sign in and change their password

Add only the users covered by your available plan seats. Review Settings → Users to see the team already added.

Foundation records

Set up your masters

Masters are the foundation records your transactions depend on.

Customers → Add new

Customers

Enter name, contact, billing address and GST, if applicable.

Vendors → Add new

Vendors

Enter supplier details for purchase and payment workflows.

Settings

Items, tax & locations

Configure these before creating invoices or bills. For each item, verify its name, unit, price, HSN/SAC, tax rate and stock location where applicable.

Daily workflows

A simple rhythm for every day

Most staff follow this loop.

  1. 01
    Punch attendanceSelfie Punch, if enabled
  2. 02
    Check tasks & approvalsSee what needs your action
  3. 03
    Work on customers & projectsMove sales activities forward
  4. 04
    Raise requestsWhen you need to buy or pay
  5. 05
    Wait for approvalSensitive actions go to an approver

Sales workflow

CustomerProjectSales OrderBillingReceipt
StepModulePurpose
1CustomersWho you sell to
2ProjectsJobs or sites tied to a customer
3Sales OrdersConfirmed sell commitments
4BillingTax invoices
5ReceiptsMoney received from customers

Quotations, Leads and other modules depend on your plan. If a module is not shown, continue with the modules enabled in your menu.

Procurement & payments

VendorPurchase RequestPurchase OrderPurchase BillPayment RequestApprovalPaid
StepModulePurpose
1VendorsWho you buy from
2Purchase RequestsAsk to buy something
3Purchase OrdersCommit to buy
4Purchase BillsRecord vendor invoices
5Payment RequestsAsk to pay a vendor

People & attendance

ModulePathWho uses it
StaffStaffAdmin
Attendance hubAttendance & HRHR / admin
Selfie PunchAttendance → PunchAll staff, if enabled
My AttendanceAttendance → My attendanceEach staff member
Staff AdvancesStaff AdvancesAdmin / finance
My AdvancesMy AdvancesEach staff member

Use Attendance & HR menu paths. Older URLs such as /attendance and /selfie-punch are not valid.

Finance & reports

ModulePurpose
Finance hubFinancial activity overview
Bank accountsCompany bank details
Bank statementsImport and review statements
ReconciliationMatch books to bank
ReportsOperational and financial reports
Director / KPILeadership dashboards, as entitled

Connectors such as Tally and some finance features require separate setup. Use the in-app User Manual for the enabled setup options.

How money moves

Request → Approve → Record

Customer / orderPurchase & billPayment requestManager or Admin approvesPaid & recorded
  • Staff create payment, purchase and other requests
  • Managers and admins review and approve
  • Open Approvals from the menu to see pending items

Before go-live, the owner should decide who approves payments, bills and other sensitive actions, then give those users the correct access in Settings → Users.

“Nothing is paid without the right person approving it.
Every step is recorded for your records.

Help is built in

Answers, right where you work

Step-by-step guidance

User Manual

Built into the app for common tasks. Open User Manual from the menu.

Ask in plain language

NOVA AI

Ask about your organisation’s data, if enabled. Open NOVA AI from the menu or NOVA button.

For setup help, open the User Manual. For data questions, use NOVA AI when it is enabled in your menu.

Your first week

Your first-week checklist

Work through these in order. No need to finish everything in one day—your progress is saved automatically.

0 of 14complete

Go-live readiness

Ready for real transactions?

Confirm these essentials before your team goes live.

0 of 8ready

Next sessions Typical

Deeper finance & reportsStock & delivery workflowsCustom permissionsReal transaction walkthrough

Quick reference

Find any module fast

Open from the left menu or search with Ctrl + K inside the product.

AreaModulePath

Common questions

FAQ

Where do I begin?

Start at First Login, complete Company Setup, add your team and masters, then practise the sales, procurement and approvals workflows. Use the two saved checklists to track completion.

How do I add my staff?

Go to Settings → Users and add a user with their name, email and role/access level. Never send staff to a public signup page.

What’s the difference between Manager and Admin access?

Both are Staff accounts with elevated access added by your admin. There is no separate signup type; access is granted using checkboxes in Settings → Users.

Why can’t I see Billing, Quotations or Leads?

Some modules depend on your plan. Continue with the modules visible in your left menu and use the in-app User Manual for their setup.

Why don’t old /attendance or /selfie-punch links work?

Those URLs were replaced. Use the Attendance & HR menu paths instead.

Is my data safe with NOVA AI?

NOVA only answers about your organisation’s data. Do not paste passwords or sensitive personal data into it.

You have everything you need

Start onboarding now

Follow the guide from top to bottom, tick each practice task as you finish it, and complete the readiness review before entering live transactions.

1 · AccessSign in at accounts.empowerapp.in
2 · LearnFollow each setup and workflow section
3 · PractiseCreate test records before live transactions
4 · ConfirmFinish the go-live readiness checklist
My checklist